Table of contents
- Executive summary
- Acronyms and abbreviations
- Introduction
- Examples of care coordination in action within the Stepped Care Model
- Implementing stepped care in general practice
- Using the stepped care services in your community
- Using the Better Access initiative, MHTPs, CCMPs and the IAR-DST in stepped care
- Empowering your consumer and carer
- Stepped care for specific populations
- Stepped care and telehealth
- Stepped care in rural and remote communities
- Setting goals and measuring outcomes
- GP education and training for stepped care
- Useful resources
- References
- Disclaimer
- Recommended citation
- Executive summary
- Acronyms and abbreviations
- Introduction
- Examples of care coordination in action within the Stepped Care Model
- Implementing stepped care in general practice
- Using the stepped care services in your community
- Using the Better Access initiative, MHTPs, CCMPs and the IAR-DST in stepped care
- Empowering your consumer and carer
- Stepped care for specific populations
- Stepped care and telehealth
- Stepped care in rural and remote communities
- Setting goals and measuring outcomes
- GP education and training for stepped care
- Useful resources
- References
- Disclaimer
- Recommended citation
Useful resources
Referral resources for stepped care
- Medicare Mental Health: Free service connecting people with mental health support
- Medicare Mental Health: Navigating mental health services
- Medicare Mental Health: Crisis links and 24/7 support
- Medicare Mental Health: Service finder
- healthdirect: Symptom checker and 24/7 health advice line (1800 022 222)
- MindSpot GP: Online mental health referral service for GPs
- This Way Up: Online treatment programs for mental health
- headspace: Youth mental health support and centre locator
- Lifeline: 24/7 crisis support and suicide prevention
- Beyond Blue: Mental health support, information and the free wellbeing app
- ReachOut: Online mental health support for young people, parents and schools
- SANE: Free digital and telehealth support for adults, their carers and families
PHN stepped care resources
- Department of Health, Disability and Ageing (DoHDA): Overview of Australia’s 31 PHNs
- DoHDA: PHN locator map
- Gold Coast PHN: Summary of funded services by level of care
- DoHDA: Resources for PHNs implementing primary mental health care reform
- Eastern Melbourne PHN: Overview of commissioned mental health stepped care services
- North Western Melbourne PHN: Service overview of the mental health system of care
Resources on models of care
- GPMHSC: IAR-DST Resource Hub
- GPMHSC: GP Mental Health Treatment Plan templates
- MBS Online: Medicare Benefits Schedule and item number information
- Eastern Melbourne PHN: Link-me+ model of care
- Australian Commission on Safety and Quality in Health Care: Developing a model of care for a digital mental health service (fact sheet)
- Orygen: New and refined youth mental health models of care
- Mental Health Online: Model of Care (March 2022)
Resources related to empowering your consumer and carer
- Carers Australia: Advocacy, programs and support services
- Victorian Department of Health: Guideline on working together with families and carers in mental health care
- National Mental Health Commission: Consumer and Carer Engagement: a Practical Guide
- Western Australian Department of Health: Working with Consumers and Carers Toolkit
- Lived Experience Australia: Consumer and carer inclusion training
- Canberra Health Services/ACT Government: Consumer and Carer Research Partner Toolkit
- Emerging Minds: Checklist for consumer and carer (lived experience) participation
- SA Health: Consumer, carer and community engagement
- Australian Commission on Safety and Quality in Health Care: Partnering with Consumers guide
- Health Consumers’ Council WA: Resources for people with disability and their carers
- Safer Care Victoria: Partnering with consumers – frameworks and guides
- Northern NSW Local Health District: Guidance on partnering with consumers
- Mind Australia: Support for carers – strategies, legal guidance and respite information
- Mental Health Carers NSW: Carer Advocacy Toolkit
Resources on stepped care for specific populations
- GPMHSC: Specific Populations resources to assist GPs
- RACGP/NACCHO: Preventive healthcare for Aboriginal and Torres Strait Islander people
- Health Translations: Multilingual health and wellbeing information
- Embrace Multicultural Mental Health: Resources, service links and translated information
- Yilabara: Indigenous Mental Health First Aid training program
- Mental Health Foundation Australia: Mental health education, support groups and psychological services
- The Australian Indigenous Doctors’ Association: Cultural Safety for Aboriginal and Torres Strait Islander Doctors, Medical Students and Consumers (position paper)
- Menzies School of Health Research: Stay Strong Care Plan template
- WellMob: Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander people
- RACGP: Abuse and violence: working with our consumers in general practice (the White Book, 5th edition)
Resources related to using telehealth for stepped care
- Telehealth Professional Development: Peer group activity resources
- MBS Online: Fact sheets on Better Access initiative changes
- RACGP: Guide to providing telephone and video consultations
- RACGP: Telehealth and supervision
- GPMHSC: Resources that support GPs using telehealth for mental health consultations
- Australian College of Rural and Remote Medicine (ACRRM): Framework and Guidelines for Telehealth Services
- Medical Indemnity Protection Society: Telehealth checklist for healthcare providers
- Victorian Department of Health: Resources for health services implementing virtual care
Resources relating to stepped care in rural and remote communities
- PLOS ONE: Scoping review protocol – barriers and facilitators to accessing mental health services in regional, rural and remote Australia (2022)
- National Mental Health Commission: National Lived Experience (Peer) Workforce Development Guidelines
- National Rural Health Alliance: Factsheet on mental health in rural and remote Australia
- General Practice Supervision Australia: FAQ on telehealth for Aboriginal and Torres Strait Islander consumers
Resources to measure outcomes in your practice
- Australian Medical Association: Measuring Clinical Outcomes in General Practice
- Australian Commission on Safety and Quality in Health Care: Consumer-Reported Outcome Measures
- Victorian Department of Health: Measuring consumer outcomes – practice guide for clinicians
- DoHDA: Overview and guide to choosing outcome measures for the National Best Practice Framework for Early Childhood Intervention
- Emerging Minds: Understanding and supporting children’s mental health: Measuring Outcomes tool examples
Resources about mental health education for GPs
- GPMHSC: Mental health training standards 2026–28: a guide for GPs
- GPMHSC: Mental Health Skills Training and Focussed Psychological Strategies Training information