- Key principles
- Background information
- Best practice principles for effective communication
- Communication methods
- Overcoming barriers to communication
- Appendix A: Referral and reporting obligations under Better Access
- Referrer obligations
- Obligations of service providers
A practice guide to communication
The introduction of the Better Access to Psychiatrists, Psychologists and GPs through the Medicare Benefits Schedule initiative in 2006 has seen increased treatment rates of people with mental health disorders over the last decade.
The General Practice Mental Health Standards Collaboration (GPMHSC) is tasked with supporting mental health professionals, and particularly those who provide services under Better Access.
A primary role of the GPMHSC is the development of competencies in primary mental health service provision through ensuring appropriate training and resources. In reviewing the document below, the GPMHSC identified a need for practical guidelines on effective communication to support mental health professionals generally.
This document extends on the guidelines developed by RANZCP to provide guidance to all mental health professions by outlining best practice principles for communication between medical and mental health professionals, with the aim of improving communication, and ultimately, patient outcomes.
You can view a free webinar on tips and strategies to enhance communication between medical and mental health professionals by visiting the Mental Health Professional Network (MHPN) website.
Provided under licence
This resource is provided under licence by the RACGP. Full terms are available on the licence terms page. In summary, you must not edit or adapt it or use it for any commercial purposes. You must also acknowledge the RACGP as the owner.